We’re hiring! Site Manager

Homeward House Collaborative is hiring a site manager!

This opening is an excellent opportunity for someone who has

  • A passion for making a difference in the lives of families living in poverty with young children facing, or at risk for, a crisis due a substance use disorder
  • Lived experience or experience working with families involved in the dependency process 
  • Understanding of the social services and systems involved in the child welfare system 
  • Strong coordination and communication skills and ability to interact with people from different backgrounds and cultures, and 
  • A commitment to advancing racial equity

People of color, of any sexual orientation or gender identity, from under-represented communities, and people with diverse life experiences are encouraged to apply.



About Homeward House Collaborative

The Homeward House Collaborative is a coalition in Snohomish County anchored by parents with lived experience that includes community members, people from social services agencies, nonprofit organizations, and government agencies. We are united through a commitment to advancing equity and systems-level social change to reduce and prevent harm, damage, and costs of opioid and other substance use disorders to current and future generations in our community. The collaborative’s mission is to nurture the parent/child bond in the face of crisis, treatment, and recovery.

The collaborative focuses on preventing the need for CPS involvement related to substance use disorders in families with newborns, infants, and children up to age eight. We operate a visitation center providing a full range of wrap-around support services from collaborative members and partners to help expectant parents, mothers, and fathers and their children move from crisis to treatment and recovery.

Families can have visitation in a home-like environment, enriched by mentoring and interactive parenting education and activities based on a holistic and best practice approach. The goal is to achieve safe placement, preserve the parent/child bond, and reach timely permanency. At the same time, we are working to understand and address the systemic inequities facing the families we serve.

About the Site Manager Position

This opening is an excellent opportunity for someone who has

  • A passion for making a difference in the lives of families living in poverty with young children facing, or at risk for, a crisis related to a substance use disorder
  • Lived experience or experience working with families involved in the dependency process 
  • Understanding of the social services and systems involved in the child welfare system 
  • Strong coordination and communication skills and ability to interact with people from different backgrounds and cultures
  • A commitment to advancing racial equity

The ideal candidate is upbeat, warm, organized, able to adapt to change, adept at balancing competing priorities, and able to connect and coordinate with a wide range of people. We value lived experience as much as formal education and training. 

This role is critical in keeping the Homeward House Collaborative’s program services for families running smoothly and evolving to address changing needs and system improvements. Responsibilities include daily operations of the program and facility, input on continuous improvement, and work on systems changes as detailed below.

YWCA of Seattle / King / Snohomish County is the fiscal and lead agency for the Homeward House Collaborative. This position is housed within the YWCA and receives all standard employee benefits of the organization. The work is typically on site, depending on COVID restrictions, at the Homeward House facility located at 3701 Broadway, Everett, WA 98201.

The site manager reports directly to Argelia Grassfield, regional director for YWCA / Seattle / King / Snohomish, and lead for the lead agency for the Homeward House Collaborative.

Site Manager Responsibilities

Program Delivery

  • Coordinates Homeward House referrals and intakes
  • Assigns cases to parent ally mentors
  • Coordinates with collaborative partners regarding placement at Homeward House and services for clients, including prevention and intervention services
  • Coordinates with IMHS and collaborative partners for the delivery of services on-site
  • Supervises Homeward House staff
  • Maintains a system for record-keeping, data management, and reporting
  • Coordinates and collaborates with the regional director and other collaborative partners on the program delivery, including troubleshooting problems, identifying ways to optimize program success; and identifying resource information to share with parents.
  • Collaborates with program supervisor to recruit, train, and monitor parent ally program staff.
  • Provides training to parent ally mentors specific to case management and mentorship with Homeward House clients.
  • Confirms that collaborative partners and volunteers are meeting program requirements and adhere to funding expectations
  • Provides updates and reports to collaborative partners at monthly steering committee and quarterly meetings with collaborative partners
  • Collaborates with the regional director, collaborative manager, and backbone role for the preparation of steering committee and other stakeholder meetings.
  • Attends all YWCA Homeward House staff meetings.
  • Attends Monthly Homeward House Collaborative Steering Committee Meetings and Quarterly Collaborative Meetings. 

Facilities

  • Maintains a daily schedule and instructions for the daily/weekly cleaning and daily opening and closing of the building 
  • Ensures overall safety and quality assurance of the facility 
  • Informs supervisor and other appropriate staff of any issues as they arise  

Volunteer Coordination

  • Adheres to all volunteer services protocols relative to volunteer usage, recognition, and monitoring. 
  • Works alongside volunteers, where applicable
  • Assures volunteers, program participants, and staff are treated with respect and dignity regardless of race, ethnic background, gender, or socioeconomic background.

Program Development and System Change

  • Assists with recruiting new partners and volunteers to meet evolving specific needs of families served at Homeward House 
  • Provides leadership for the overall development of the program, services, and visiting hours
  • Collaborates with the regional director to maintain and evolve the data system for recording and reporting the work of Homeward House.
  • Provides strategic program recommendations to the steering committee.
  • Implements and reports on changes agreed-upon changes from the Homeward House Steering Committee, including reports back to the Steering Committee regarding progress and/or barriers.

Qualifications & Core Competencies

  • Bachelor’s Degree and one year of experience working in social services with families involved in the dependency process and suffering from addiction

OR 

  • At least FIVE years of direct social service experience, including one year of experience in working with low-income women or homeless families, as well as one year of experience working with parent allies of the child welfare system. 

AND

  • Core competencies in fostering diversity, social justice advocacy, specialized knowledge, customer service, collaboration, and organizational understanding
  • Sensitivity to the needs of clients and staff from diverse cultural and economic backgrounds
  • Robust organizational, record-keeping, and computer skills

Preferred

  • Knowledge of resources for low-income families in Snohomish County
  • Knowledge and experience with crisis intervention, parent/child reunification, domestic violence, homelessness, mental health, case management, positive parenting, and substance abuse (especially opioids) desired
  • Teaching, training, adult education skills

Physical Demands

The physical demands described here represent those that an individual must meet to perform the essential functions of this job successfully.  Reasonable accommodations may enable individuals with disabilities to perform essential functions.  In performing this position, the employee:

  • Must be able to stand /or sit for an extended period.
  • Must be able to lift at least 30 lbs.
  • Must have reliable transportation

Hours, Compensation, and Benefits

  • Compensation: $26.50 to $29.50/hour, depending on experience.
  • Hours per week: 40
  • FLSA Classification: Non-Exempt.
  • Excellent benefits package including medical insurance, retirement plan, generous vacation, holiday, and sick leave
  • At the time of hire, employees may choose to enroll in the Fidelity 403b Plan voluntarily. After two years of employment, employees are typically eligible to participate in the YWCA Retirement Fund.

How to Apply

We encourage you to apply if you can envision yourself being part of the Homeward House team as the site manager. Click here or through the button below and follow the instructions on YWCA Seattle ⎸ King ⎸ Snohomish site. 

People of color, of any sexual orientation or gender identity, from under-represented communities, and people with diverse life experiences are especially encouraged to apply.